Refund Policy
At LudhianaMarket.com, we strive to ensure your satisfaction with every purchase. However, we understand that there may be circumstances where you need to return a product. Please read our refund policy carefully to understand your options.
Eligibility for Refund
- You are eligible for a refund if you return the product within 7 to 10 days of purchase.
- The product must be unused, in its original packaging, and in the same condition as you received it.
- Refunds are not applicable for perishable goods, personalized items, or products that are not in resalable condition
How to Initiate a Refund
- To initiate a refund, please contact our customer service team at support@ludhianamarket.com with your order number and reason for return.
- Our team will review your request and provide further instructions on how to return the product.
Refund Process
- Once we receive the returned product, our team will inspect it to ensure it meets our refund eligibility criteria.
- If the product is eligible for a refund, we will process the refund to the original payment method within 7-10 business days Return
- You are responsible for the cost of return shipping unless the product is damaged or defective.
- We recommend using a trackable shipping service to ensure the safe return of the product.
Refund Exceptions
- We reserve the right to refuse refunds for products that do not meet our refund policy criteria.
- Refunds are not applicable for digital products, gift cards, or services.
Contact Us
- If you have any questions about our refund policy, please contact our customer service team at contact@ludhianamarket.com.
**Note:** This refund policy is subject to change without prior notice. Please refer to our website for the most up-to-date policy.